Shipping Policy

Thank you for shopping with us! We strive to ensure your shopping experience is easy and enjoyable. Below is our shipping policy for all online orders.

1. Shipping Methods & Delivery Timeframes:

We offer a variety of shipping methods to suit your needs. The options available to you will depend on your location and the items you are purchasing.

• Standard Shipping: Typically arrives within 5-7 business days.

• Expedited Shipping: Typically arrives within 2-3 business days.

Please note: Delivery times are estimates and can vary depending on external factors such as weather, shipping carrier delays, and holidays.

2. Shipping Costs:

Shipping costs are calculated at checkout based on the shipping method selected, the weight of your order, and your shipping address. We offer free standard shipping on orders over $100. For orders under $100, shipping fees will apply based on the selected shipping method.

3. Order Processing Time:

Depending on the item, orders are generally processed and shipped within 3-5 business days of receiving your order. However, most items are built on demand. Please see item descriptions for estimated arrival times. Orders placed on weekends or holidays will be processed the following business day.

4. Shipping Restrictions:

We currently only ship to addresses within United States. At this time, we do not offer international shipping.

5. Tracking Your Order:

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package.

6. Address Accuracy:

Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

7. Damaged or Missing Items:

In the event that your order arrives damaged or you notice any items are missing, please contact our customer service team at LegenTerryStudio@gmail.com within 7 days of receiving your package. We will assist you in resolving the issue promptly.

8. Shipping Delays:

We make every effort to ensure your order arrives on time, but please note that shipping carriers may experience delays due to high demand, weather conditions, or other unforeseen events. We will notify you of any significant shipping delays.

9. Returns & Exchanges:

If you are not completely satisfied with your purchase, please refer to our Returns & Exchanges policy for instructions on how to return or exchange items.

If you have any additional questions or need assistance, please don’t hesitate to contact us at LegenTerryStudio@gmail.com.

Thank you for choosing us!